Monthly Archive: July 2015

Contact InformationRepresentatives are available Monday – Friday 8AM – 8PM EST.

Phone: 1.360.676.2384
Fax: 1.360.676.2359
Sales Email: sales@pcregisters.com
Support Email: support@pcregisters.com

PCRegisters.com
915 Iowa St.
Bellingham, WA 98225

Credit ApplicationTo view PCRegisters.com polices, click here.

Unless noted below, most products can be returned directly to PC Registers.com within 15 days from the date of invoice if all of the following requirements are met. Items returned must first be issued a Return Merchandise Authorization (RMA) number. RMA numbers are valid for 15 days only. Please allow 2-4 weeks to process refunds and credit your account. Our Return Policy for software is consistent with the manufacturer’s license agreement. For certain items all sales are final and returns are not available, see below for more information.

Products can only be exchanged for other products on the site, which must be purchased prior to authorizing the return, but only within 15 days of purchase. In order for the return to be accepted, all products must 1) be returned in their original packaging, 2) include all manuals, cables, warranty cards, etc., 3) be clean, without scratches and factory sealed. All products must be returned double boxed, with no markings or writing on the original box. If a product shows signs that the entire product and packaging was removed from its original box, a refund may be denied resulting in shipment of the product back to the customer. Freight charges are not refundable. Customer is responsible for shipping costs on returned items. If the returned item meets all the above requirements, it will be accepted and a restocking fee will be applied depending on the sale value of the returned items.

The following are non returnable:

  • Software
  • System Pre-Installation and Configuration
  • On-Site Installation
  • Remote Training
  • Custom Card Printing
  • Employee Access Cards
  • Menu Creation

Service Policy
On-Site Installation and Remote Training require the client to be on-site at the pre-scheduled time. Notice must be given 48 hours prior to the reschedule services. If the client is not on site during the scheduled time, a $150 rescheduling fee will be charged.
General Inventory Restocking Fees:

  1. 15% of purchase price (minimum $20) if a product(s) is purchased as a replacement
  2. 25% of purchase price (minimum $20) if no replacement products are purchased
  3. *on orders over $2500, a restocking fee of up to 25% may be applied in certain instances

Refusal Fees:

  1. A $25.00 refusal fee will apply to all items that are not accepted by customer upon delivery.

Freight charges:Freight charges for all returns are not refundable. Customer is responsible for shipping costs on returned items.
DOA Policy:If a product arrives Dead On Arrival (DOA), contact us immediately. Most products (excluding software and consumables) can be returned if DOA within 15 days of invoice. Products can only be exchanged for another product. Customer is responsible for shipping costs on returned items unless noted otherwise by PC Registers.com. If a product is DOA, these steps must be followed to ensure expedient approval:

  1. Contact PCRegisters.com to test and determine the fault of said product.
  2. Await RMA Authorization, including email notification

If these steps are not followed fully, the RMA will not be accepted and the product will be shipped back.

Back Ordered ItemsBack ordered items are set to ship as soon as they become available. You will be contacted by email letting you know if any items are backordered. Back ordered items can be exchanged for an in stock item or canceled for a full refund. Please contact sales@pcregisters.com for additional help.

The POS computer runs your point of sale software and usually stores your inventory database. Holding such vital data means you want the best and most reliable equipment as your POS computer. PC Registers uses fantastic POS computers, built to survive the trials and tribulations that many restaurants and retailers experience.
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All-In-One Touch Screen PC

  • 2.4 GHz Dual Core Intel Celeron Processor
  • 4 GB RAM
  • Fan-free design
  • 3-year warranty

Fan-free, high-performance computing

The PC Registers all-in-one touchscreen computer has been purpose-built for long use in a variety of environments. We chose this PC because it provides the reliability ideal for restaurants, garden centers, or any other messy checkout environment.

A crisp LCD touchscreen makes it easy to enter items into orders, much faster than typing or navigating via mouse. The screen has a flat bezel, giving a sleeker look at your business and providing some additional spill resistance.

The computer in the all-in-one touchscreen computer is powerful enough to run as a primary server or additional order station. A fan-free design makes it resistant to internal dust buildup as well as splashing water, further extending the product’s lifespan. The ability to handle rough environments makes this a great long-lasting solution.

Price: $1,499.00

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Windows Tablet

  • 1.6 GHz Dual Core Intel Atom Processor
  • 2 GB RAM
  • Integrated MSR and Smartcard Reader
  • 802.11b/g/n, Bluetooth 4.0 Wireless

Take your business on the go

Mobile point of sale and data management is easy with the PC Registers tablet. This unit is a fantastic option for retailers wanting to offer line busting, restaurants wanting tableside ordering, and more!

A 10.1″ screen provides the crisp clarity you need to see your POS software, and capacitive multitouch technology makes it easy to navigate and enter items into orders. 802.11a/b/g/n WiFi allows you to process cards if needed, or update inventory on the fly. If you want to connect a barcode scanner, it’s as easy as plugging into a USB port or pairing via Bluetooth.

This tablet is pretty durable, ideal given its mobility. It can survive three foot drops and is sealed against some dust & water splashes, ensuring accidental drops or wild environments won’t slow it down. For mobility while maintaining performance, this is a great fit.

*Base station sold separately.

Price: $1,394.00

Cash drawers securely store currency and financial documents during business hours. Made of heavy duty metal components and built to take a beating, a good cash drawer should give you many years of reliable service. PC Registers cash drawers are some of the best in the industry, ensuring your cash is safe all day long.
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Heavy Duty Cash Drawer

  • 5 bill, 5 coin slots
  • Durable steel construction
  • Operates for over 4 million cycles
  • 18″ wide x 16.7″ deep x 4.6″ tall

Strong, Secure, Reliable

We chose this as the PC Registers cash drawer because we want you to set it up and never have to worry about it again. This drawer is one of the top of its class in terms of durability and reliability, ensuring you can set it and forget it.

This cash drawer is built from heavy duty metal, holding up to the bumps, spills, and collisions that could take down lesser, plastic drawers. Durable rollers provide smooth opening and closing of the drawer and offer tremendous longevity.

With a till capable of holding most denomenations, plus under till storage for large bills, checks, and other financial documents, this cash drawer is a versatile way to store currency during your business hours.

Price: $174.00

Manual Cash Drawer

Sometimes you don’t need a fully integrated cash drawer at your business. Maybe you need to store cash at the bar and the drawer constantly popping open actually slows down your employees. In that case a manual cash drawer is a good alternative. Using similarly sturdy materials as the drawer in our POS systems, these manual drawers are opened by pushing on their face. These drawers are also great for mobile POS applications or situations where you might not have a printer nearby to send open commands during checkout.

  • Durable metal frame
  • Media slots for large bills or checks
  • Small 16″ by 16″ footprint
  • 3-year warranty

Durable and easy to use

Designed for mobile applications or situations where you don’t have a receipt printer nearby, this manual cash drawer is a rock-solid method to store cash and other financial documents.

At 16 inches to a side, this drawer is small enough to fit on or under most counters with ease. Opening is as simple as pressing on the face of the drawer, making it easy for busy employees to get access to or store cash. A media slot on the front allows you to store large bills, checks, or other documents, storing them under the till for easy retrieval.

This drawer is built to handle the rough use that happens in high-stakes environments. It’s built using heavy duty metal, able to withstand bumps and collisions with ease. The roller system for the drawer is incredibly smooth, giving you great operation every time. For bars in restaurants, mobile POS, or just general cash storage, a manual cash drawer is a smart choice.

Price: $119.00

Receipt printers are the de facto way for retailers and restaurants to print out transaction records. They are also useful as a way to send orders to kitchens or bars, cutting down on customer wait time and eliminating preparation errors. PC Registers uses only the best and most reliable receipt printers on the market in our POS systems, ensuring you have the best experience at your business.
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Thermal Receipt Printer

  • Quick 11.8″ per second print speed
  • Paper-saving features built-in
  • Autocutter rated at over 2 million operations
  • 4-year warranty

Fast, Quiet, Long-lasting

With this thermal receipt printer, you can be certain that your checkstand or order station will run smoothly and efficiently. Ultra quiet and incredibly fast, we chose this printer for our POS systems because we know it will last you for years to come.

Speed is vital when printing a receipt. It’s the last step before a customer’s paid for their purchase, so a long wait could spell disaster. Thankfully this is one of the fastest printers on the market, drastically minimizing the wait time at checkout.

This printer is very reliable, offering many years of great service. Built with high quality components, you can be sure the printer will run strong for many years to come.

Price: $339.00

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Impact Kitchen Printer

  • Supports two-color printing
  • Printouts survive hot/humid environments
  • Serial impact dot matrix printing
  • 2-year warranty

Reliable impact printing

The PC Registers impact receipt printer is the ideal choice for kitchen or bar printing, giving you receipts more resilient than their direct thermal counterparts.

Sacrificing speed for reliability, the impact printer prints at 4.7 lines per second, or almost two inches per second. While not as fast as thermal counterparts, the printer’s use of an ink ribbon and impact print head creates receipts that won’t fade in hot or humid conditions.

The impact printer is designed to operate problem-free for years. Reliable hardware, including print hammer and auto cutter, are designed to last, minimizing downtime and giving you hassle-free busy printing sessions.

Price: $335.00

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Retail Thermal Printer

  • 13.9″ per second print speed
  • Multi-color adjustable LED
  • Long lasting auto cutter
  • 3-year warranty

Stylish and small with fast printing

Combining advanced performance in a tiny design, this retail thermal printer is PC Register’s go-to choice for our retail system.

At five inches to a side, the printer is one of the smallest on the market, saving you counter space that can be used for last minute items. The printer’s square design also makes it easy to rotate and use in front-feeding mode, allowing you to mount it under counter or put additional stuff on top of it. An LED bar near the paper dispenser can be adjusted to one of three different colors, giving you a unique aesthetic as well as easy notification of low/no paper.

The thermal receipt printer is quick and reliable, keeping lines moving smoothly and cutting down on customer wait times. A durable design, including long-lasting auto cutter and printhead, ensures this printer will give your business countless years of reliable service.

Price: $299.00

With the right barcode scanner, you can speed up the checkout process and ensure your customers don’t have to wait long to enjoy their purchase. Our retail systems come with great scanners, each designed with specific uses in mind. If you are a clothing boutique, a large department store, or even a grocer, we have the best barcode scanner for your needs.
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2D Barcode Scanner

  • 2-foot scan range for UPC barcodes
  • Can read off LCD displays
  • Auto-sense stand available
  • 5-year warranty

Sleek, Elegant, Powerful

The PC Registers 2D scanner is a great choice for medium to high volume retailers, such as clothing boutiques or toy stores. An auto sense stand is included, allowing you to use the scanner hands-free or in hand.

As a 2D imager, this scanner can read barcodes from any orientation, speeding up the scanning process and keeping lines moving smoothly. When used in hand, scanning barcodes is incredibly easy, so even novice employees will find success almost immediately.

The sleek design of the 2d scanner puts it at home on virtually any checkstand counter. A viewing window illuminates with a green LED when in the autosense stand, letting you know it’s ready to scan. And the successful scan tones are actual audio files, offering a more pleasing sound than traditional beeps.

Price: $326.00

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Cordless Bluetooth Scanner

  • 300 foot radio range
  • 3 foot depth of field
  • Durable design
  • Long lasting battery

Cordless, durable, fast

This cordless barcode scanner is a fantastic addition to our retail POS system. Giving you additional freedom of motion, a cordless scanner is fantastic when you sell heavy items that you might want to leave on the cart, or you want to receive inventory quickly and efficiently.

The cordless barcode scanner uses a Bluetooth radio to communicate to the included cradle and can effectively send scans from up to 300 feet away. The scanner can also connect to Bluetooth-equipped devices, such as a laptop or mobile computer, making it easy to scan in inventory on the go.

Designed to take rough abuse, this scanner can handle accidents and drops with ease. It’s reinforced to withstand 6-foot drops to concrete, so knocking it off a counter is no problem. A gasket seal also keeps dust and water splashes from harming internal components, further extending its lifespan. If you need durable mobile scanning, this is a great choice.

Price: $471.00

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In-Counter Scanner/Scale

  • Durable metal housing
  • Can read barcodes from almost every plane
  • Scale supports up to 30 lb readouts
  • Scratch/shatter resistant glass planes

Fast scanning for grocery stores

An in-counter combination scanner/scale is a must-have item for grocers or high volume retailers who also sell by weight. These devices are incredibly durable, built to work well for countless years.

To speed scanning, these scanners actually have two scanning planes: one scanner facing up, and another facing toward the checker. Both are omnidirectional scanners, so you just have to swipe a product across and it’ll get a read. Less re-orientation of products means faster scanning overall and quicker lines.

Since the scanner has to be mounted into a counter, it’s built to be incredibly durable. A metal housing protects it from heavy products bumping into it, while the scanning windows are built with durable and scratch resistant glass. In-counter combination scanner/scales are the tanks of the scanning industry, once one is installed, you shouldn’t have to worry about it for years.

Price: $1,999.00

A good barcode scanner is vital in retail environments; they speed up the checkout process by eliminating item entry/lookup errors, letting you focus on the customer’s needs. PC Registers’ systems have a variety of scanners, each chosen to meet the needs of specific retail types. From our 2D presentation scanner’s fast reading for general retail use to the in-counter scanner/scale combination for high volume grocers, we have a model ideal for you. Add in a cordless scanner for freedom of movement and no barcode will go un-scanned at your business.

Barcode Scanner Information


 

PC Registers’ systems use a couple different types of receipt printers to ensure the best experience at your business. For general retail and restaurant receipt printing, we’ve incorporated thermal receipt printers. These printers are fast, quiet, and reliable, ensuring customer wait times are minimal at best. They also support printing images, such as barcodes, which can be used for later order retrieval. In hot, humid, or splash-prone environments, such as back bars or kitchens, impact printers are a must. With support for two color printing, our impact printer makes it easy to see order modifications, eliminating preparation errors.

Receipt Printer Information

 

Durability and reliability are key factors when choosing a cash drawer. Thankfully PC Registers systems come with one of the premier cash drawers on the market, featuring incredible durability and components that will last you for years to come. All metal construction with a damage-resistant powder coating, these drawers can take a beating while operating as good as the first time you opened it. With media slots to store things like checks or other non-cash transaction documents, you can be sure our drawer will hold your profits with ease.

Cash Drawer Information

 

The POS computers used in PC Registers systems were chosen to save you time during checkout or order entry, time that should be spent on your customers. Our main all-in-one touchscreen computer is a great checkstand for standalone retail or restaurant operations, with a durable design and seal against accidental liquid spills. For POS on the go, our tablet gives you the same experience you’d find with our all-in-one, but with the mobility to take operations wherever your customers happen to be. If you have a larger operation, such as a multi-station retail or restaurant business, our back office PC is powerful enough to drive your day to day operations with ease.

POS Computer Information

The Restaurant Point of Sale System has been built from the ground up to provide ease of use for your employees and a positive dining experience for your customers. Using Aldelo POS Pro software, your dine-in or sit-down restaurant gains a tremendous way to manage tables, orders, inventory, and employees from a single elegant interface.Each system is pre-configured before shipment to speed the installation and setup process. Using top performing hardware from name brands including MMF, Epson, and POS-X, the Restaurant Point of Sale System will save you precious time and money at your restaurant.

restaurant_pos_system

System includes:

  • 15” touchscreen computer specs
  • Aldelo Pro restaurant software
  • heavy duty cash drawer
  • ultra-quiet thermal receipt printer
  • impact kitchen printer
  • card reader
  • UPS power protection
  • integrated credit card processing*
  • keyboard, mouse and cables
  • 10 pack receipt paper
  • 1 year warranty with overnight replacement
  • free hour of phone training**

See full specifications below.

Starting at $2,899.00 or $69/month (OAC)

 

Buy Now at POSGuys.com



* Integrated credit card processing by PayPros dependent on approval. PayPros will meet or beat any rate out there. Contact us for details.

 

included with this system
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The Retail Point of Sale System is specially designed to make the checkout and retail management processes as easy as possible. Built on the PC America Cash Register Express platform, this system is fantastic for high stakes retail or businesses that may want to grow to support multiple checkstands.

Before shipment, the system is pre-configured for quick installation and setup. Software and drivers are installed, meaning setup is as simple as plugging in the peripherals. With hardware from respected brands including MMF, Seiko, Honeywell, and POS-X, the Retail Point of Sale System will keep lines moving smoothly and inventory counts in check.

retail-pos-system_21

System includes:

  • 15” touchscreen computer specs
  • PC America Cash Register Express Software
  • heavy duty cash drawer
  • ultra-quiet thermal receipt printer
  • card reader
  • UPS power protection
  • integrated credit card processing*
  • keyboard, mouse and cables
  • 10 pack receipt paper
  • 1 year warranty with overnight replacement
  • free hour of phone training**

See full specifications below.

Starting at: $3,499 or $79/Month (OAC)

Buy Now at POSGuys.com

 

* Integrated credit card processing by PayPros dependent on approval. PayPros will meet or beat any rate out there. Contact us for details.

 

included with this system
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Technical support representatives available Monday to Friday 10:30 AM to 7 PM EST.
1.360.676.2384
¡Se habla Español!img-support
Email: support@pcregisters.com

Our technical support representatives are happy to assist you with your point of sale needs. To assist us please have your technical support contract number available.

Every PCRegisters POS system comes with support from our in-house support staff, helping you maintain uptime and making sure you know how best to use your system. We are available during the week to answer any questions you have about your hardware, from questions as simple as how to reload receipt paper to as complicated as how to configure an ethernet kitchen printer. Find out our specific coverage details below.

Hardware Support

PCRegisters offers yearly hardware support contracts on a per system basis, and covers the following:

  • Driver Setup/Reinstallation
  • Hardware Configuration
  • Troubleshooting Malfunctioning Hardware

Hardware support does not provide coverage for the following issues:

  • issues resulting from physically damaged equipment, or any outside influence
  • issues resulting from viruses, 3rd party software, and changes to the original manufacturer’s specifications, including lost passwords & deleted files.
  • hardware not included with system purchase

Support is available Monday through Friday from 10:30 AM to 7 PM EST, via both phone and email. Hardware support does not extend to configuring POS Software to support the hardware; software support must be purchased for that.

Software Support

Software support contracts are for one year but vary depending on the software purchased. See the above table for software support hours. Coverage includes:

  • configuration to support hardware
  • general usage
  • software updates
  • issues/errors resulting from day to day usage

Software support contracts do not provide coverage for the following:

  • Configuration for hardware not included with the purchased system
  • Issues resulting from viruses, 3rd party software, and changes to the original manufacturer’s specifications, including lost passwords & deleted files.

To view PCRegisters.com policies, click here.